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Our Terms Shape How Your Account Works

When you open an account with nusantar88, you agree to the terms that protect both of us.

Account creation in under 60 secondsDeposit via DANA, OVO, GoPay or QRISReal-time payout processing
nusantar88 Our Terms Shape How Your Account Works
GET HELP WITH TERMS

How to Reach Us About This Policy

Live Chat Open the chat window in your account lobby.
Email Support Send policy questions to our support inbox.
Account Settings Log into your account and check the Help section under Settings.
YOUR DATA & SECURITY

How We Protect Your Account & Information

Verification on Every Withdrawal

Before we send your winnings to DANA, OVO, GoPay or QRIS, we confirm your account identity and check deposit history. This takes 5–10 minutes and keeps your funds secure.

Password & Login Protection

Your account password is encrypted. We never store it in plain text. Two-factor authentication is available in your security settings for extra protection.

Account Retention & Deletion

Your account data stays on file for as long as your account is active. When you request permanent account closure, we retain only legally-required records for compliance.

Cookies & Tracking

We use cookies to keep you logged in and track your gameplay session. You can manage cookie settings in your browser. Opting out may affect lobby performance.

Payment Data Security

Your DANA, OVO, GoPay and QRIS wallet details are tokenized—we don't store full payment credentials. Payment processing is handled by certified payment partners.

Policy Change Requests

If you believe a term is unfair or conflicts with local law, contact support via live chat with your concern. We review requests and respond within three working days.

Common Questions About Our Terms & Conditions

You agree to the terms when you create your account. We recommend reading them in full, but the key sections—eligibility, deposit/withdrawal rules and responsible-play guidelines—are summarized in the Help section. Players in Makassar and across Indonesia can access our help desk anytime via live chat if a term is unclear.

Click 'Forgot Password' on the login page. We send a reset link to your registered email within seconds. Click the link, set a new password and log back in. This process happens entirely on your device—we never send passwords via email or chat.

No. Our terms allow one active account per person. If we detect duplicate accounts, we may close them and hold any balances pending verification. This protects fair play for everyone and prevents fraud across the lobby.

Withdrawals to DANA, OVO, GoPay and QRIS usually arrive within 5–15 minutes once we verify your account. Bank transfers may take 1–2 hours. Verification is a one-time process; subsequent withdrawals are faster.

A rejection usually means your identity verification is incomplete or your payment method is inactive. Check your email for the rejection reason. Contact live chat with your account email and we'll walk you through re-verification in minutes.

We share only payment details with our payment partners (DANA, OVO, GoPay and QRIS processors) to complete your transaction. We never sell your name, email or gameplay history. Your data is kept on servers in secure data centres and deleted when your account is permanently closed.

Using another person's account, sharing login credentials, attempting to manipulate game outcomes, or depositing funds from an unauthorised source are breaches. So is playing from a region where local law prohibits it. Breach of terms can result in account suspension or permanent closure without payout.